FAQ

Here we will answer the most frequently asked questions of some of our patients.

Why is the “assistant” working on my tooth?

Dr. Freedman’s dental assistants, Alyssa and Kathy, are Expanded Function Dental Assistants (EFDAs). These highly skilled professionals have completed a two-year college program and passed the Pennsylvania state licensing exam. Comparable to registered nurses in healthcare, EFDAs are trained to provide expert care in dental procedures.

How does dual insurance work?

Coleen, the practice’s insurance specialist, can analyze your benefit packages using online tools to provide an educated estimate of your coverage. It’s important to note that dental insurance plans vary greatly and are tailored by employers, resulting in thousands of unique benefit structures.

How soon can I get an appointment?

For emergencies, same-day appointments are available. The practice also offers a variety of appointment times to accommodate non-emergency patient needs.

Can I pay with a credit card?

Yes, the practice accepts Discover, Visa, MasterCard, and American Express for your convenience.

Will my treatment hurt?

Dr. Freedman and his clinical team specialize in painless dentistry. For patients who prefer extra comfort, options like “Twilight” sleep are available to ensure a stress-free experience.

How often is Dr. Gradwell in the office?

Dr. Gradwell is available in the office on the second Monday of each month. He is also flexible and works additional days several times a year to accommodate specific patient needs.

What if I can’t afford dental care and don’t have insurance?

Routine dental care is more affordable than many realize. Comprehensive exams, digital X-rays, and cleanings typically cost less than $1 a day. Additionally, the cost of a filling is comparable to a surgical tooth extraction—except with a filling, you get to keep your tooth!